How to Upload Inspection Documents

The Building Division requires electronic submittal of inspection documents during construction and prior to final inspection via the City's Accela Citizen Access Portal (ACA)All documents are required to follow the required file specifications and please consolidate single large reports/letters into files sized 1GB or less.

Typical required documents:

  • Special Inspection Reports;
  • Structural Observation Letters;
  • Geotechnical observation letters;
  • Project arborist monthly observation letters;
  • Surveyor letters for location and height of building;
  • Elevation Certificate Form(PDF, 7MB)
  • Final Special Inspection letter and other project specific required documents.

It is important to note that some inspection documents are subject to field verification. An electronic copy or hard copy must be available on site at time of inspection. Please consult with the Building Inspector for clarification on what documents will be required to be available on-site an inspection and when this is required. 

Upload Process

Please follow the steps below to upload required documents. Click on one of the tabs below for either the written steps to upload required documents or the written steps with ACA screen shots.

Once a document has been uploaded, an inspection will automatically be created to notify inspection staff to review the submitted documents. After the completion of their review, staff will result the inspection with the appropriate action which can be found on the ACA portal.

It is important to note that all items need to be consolidated, categorized by document type and described as accurately as possible and all documents follow the required file specifications

Written Steps

  1. Customer logs into the Accela Citizen Access Portal (ACA), clicks on the "My Records" header, and goes to the applicable record(s):
  2. If customer does not see the permit under the My Records header, please contact the Permit Team with all permit/account details in order to be retroactively associated to the record. Please include all relevant documentation of association with that record.
  3. Once on the individual record, customer clicks on Record Info, and then Attachments
  4. On the Attachments sub-page, upload PDF(s) and choose the appropriate document type, such as: 
  • Inspection: As-Built Elevation Certificate
  • Inspection: Engineer Observation Letter
  • Inspection: Final Inspection Document
  • Inspection: Geotech Engineer Letter
  • Inspection: Special Inspection
  • Inspection: Surveyor Letter

Steps With Screen Shots

  1. Customer logs into the Accela Citizen Access Portal (ACA), clicks on the "My Records" header, and goes to the applicable record(s):

    Screenshot-of-ACA-My-Records-header-and-individual-record-access.jpg
  2. If customer does not see the permit under the My Records header, please contact the Permit Team with all permit/account details in order to be retroactively associated to the record. Please include all relevant documentation of association with that record.
  3. Once on the individual record, customer clicks on Record Info, and then Attachments:

    Screenshot-of-ACA-attachments-link.jpg
  4. On the Attachments sub-page, upload PDF(s) and choose the appropriate document type, such as: 
  • Inspection: As-Built Elevation Certificate
  • Inspection: Engineer Observation Letter
  • Inspection: Final Inspection Document
  • Inspection: Geotech Engineer Letter
  • Inspection: Special Inspection
  • Inspection: Surveyor Letter

Contact us

Building permits and general questions
650-330-6704
Email 

Inspection questions
Schedule online or 650-330-6767

Alternate Fridays closed