Shuttle services

M3-Marsh-Shuttle_2019-01_Menlo-Park-Caltrain-3.jpg

The City of Menlo Park offers FREE shuttle service that is open to everyone. This shuttle service connects the public to local community destinations and commuters working in the business parks. The community shuttles serve local destinations in Menlo Park such as senior facilities, downtown retail, library, and more. The commuter shuttles serve the Marsh Road and Willow Road business parks from the Caltrain station during commute hours.

With the exception of the Shoppers' Shuttle, all shuttles operate Monday through Friday. All shuttles are wheelchair-accessible and have a rack that accommodates two bicycles.

Comprehensive shuttle study

The City of Menlo Park is conducting a shuttle study to evaluate current and future needs for the system. Additional information about the shuttle study can be found here.

Routes & Schedules

Service on all Menlo Park shuttles are FREE and open to the public. For a full overview of the shuttles, view the shuttle system route map(PDF, 185KB). In order to make journeys easier, shuttles can be tracked in real time and riders can sign up for text alerts to be notified of any potential service disruptions.

M1-Crosstown Shuttle

The M1-Crosstown Shuttle offers all-day service to Belle Haven, downtown Menlo Park, Sharon Heights, and downtown Palo Alto. Additional details about the shuttle, including a list of stops, can be found on the M1-Crosstown Shuttle webpage.

Shoppers' Shuttle

The Shoppers' Shuttle offers curb-to-curb service on Tuesdays, Wednesdays, and Saturdays to Menlo Park, parts of Palo Alto, and Redwood City. Additional details about the shuttle, including how to reserve a ride and sample destinations, can be found on the Shoppers' Shuttle webpage. Sunday service to Redwood City will begin in July 2024.

M3-Marsh Road Shuttle

The M3-Marsh Road Shuttle offers morning and afternoon peak service between Menlo Park Caltrain and the Marsh Road business parks on Bohannon Drive, Constitution Drive, Jefferson Drive, and Haven Avenue. Additional details about the shuttle, including a list of stops, can be found on the M3-Marsh Road Shuttle webpage.

Alternative service to the Marsh Road business parks is available on the Menlo Gateway Shuttle.

M4-Willow Road Shuttle

The M4-Willow Road Shuttle offers morning and afternoon peak service between Menlo Park Caltrain and the Willow Road business parks on Willow Road, O'Brien Drive, and Adams Drive. Additional details about the shuttle, including a list of stops, can be found on the M4-Willow Road Shuttle webpage.

Service Alerts

This page will be updated when there are service changes or alerts. Last update: April 11, 2024.

Shuttles can be tracked in real time and riders can sign up for text alerts to be notified of any potential service disruptions.

M1-Crosstown Shuttle

On Thursday, May 16, 2024, the Menlo Park Library stop will be temporarily moved for the day to accommodate the Bike to the Library event. Shuttle service will board and let off in front of the Arrillaga Gymnasium.

On Monday, May 20, 2024, the M1-Crosstown Shuttle will begin serving the new Belle Haven Community Campus. The stop at Terminal/Del Norte will be moved to near the front entrance to Belle Haven Community Campus.

M3-Marsh Road Shuttle

The 110 Constitution and Constitution Drive/Chrysler Drive stops on the M3-Marsh Road Shuttle continue to be temporarily suspended due to construction on Constitution Drive. Construction is taking longer than anticipated, so the service disruption is estimated to last approximately through spring 2024. During this time, all service to 110 Constitution Drive will be suspended. For the Constitution Drive/Chrysler Drive stop, drop-offs in the morning are available upon request but there will be no pick-ups in the afternoon. For riders affected by these service disruptions, the closest stop is located at Chrysler Drive/Independence Drive.

M4-Willow Road Shuttle

Starting Monday, April 15, 2024, the stop at Menlo Park Caltrain will temporarily move due to construction on the historic station house. The stop will move approximately 100 feet down the sidewalk to near the clock tower, across the street from Philz Coffee. This move will last until the end of July 2024, please see A-frame signage to know where to board the shuttle.

Shoppers' Shuttle

There are no service alerts at this time.

Rider Guide

Stay Informed

In order to make journeys easier, shuttles can be tracked in real time and riders can sign up for text alerts to be notified of any potential service disruptions. For immediate assistance, please contact the shuttle operator, MV Transportation, at 650-692-1003.

Hours of Operation

The M1-Crosstown, M3-Marsh Road, and M4-Willow Road Shuttles operate Mondays to Fridays. The Shoppers' Shuttle operates on Tuesdays, Wednesdays, and Saturdays.

The shuttles do not operate on the following holidays (or their observed days) listed below. Shuttles do however operate on the Juneteenth, Columbus Day, and Veterans Day holidays. Please note that due to some holidays moving every year, there may be changes to the typical holiday operations schedule.

  • New Year's Day
  • Martin Luther King, Jr. Day
  • Presidents Day
  • Memorial Day
  • Independence Day/4th of July
  • Labor Day
  • Thanksgiving
  • Friday after Thanksgiving
  • Christmas

Fares and Accessibility

All Menlo Park shuttles are FREE and open to everyone. All shuttle vehicles are wheelchair-accessible and have a rack that can accommodate two bicycles. The M1-Crosstown, M3-Marsh Road, and M4-Willow Road Shuttles do not require reservations, just show up to the stop at the scheduled time. The Shoppers' Shuttle does require reservations at least one day in advance, more details can be found on the Shoppers' Shuttle webpage.

Additional Resources

The following are links to regional transit options and information.

 Agency

 Description

 511

 Bay Area travel information and trip planning

 Caltrain

 Rail service connecting San Francisco, the Peninsula, San Jose, and Gilroy

 Commute.org

 Agency providing shuttles, trip planning, and other commute resources

 Dumbarton Express

 Bus service connecting Union City, Newark, Menlo Park, and Palo Alto

 Menlo Gateway Shuttle

 Shuttle service between Independence Drive and Menlo Park, Redwood City Caltrain stations 

 Palo Alto Link Shuttle

 On-demand shuttle service in Palo Alto

 SamTrans

 San Mateo County's transit agency

 San Mateo County Lyft Medical Shuttle

 On-demand Lyft service for medical, dental, and grocery trips

 San Mateo County Senior Mobility Guide

 Guide to transportation services for seniors in San Mateo County

 Stanford Marguerite

 Shuttles serving Stanford University

 Valley Transportation Authority (VTA)

 Santa Clara County's transit agency

 

For developers, these are most up-to-date General Transit Feed Specifications for the shuttles.

 

Contact us

 

Transportation Division

Questions or to request a mailed schedule
Email

650-330-6770

MV Transportation

Shuttle Operator
(for immediate assistance)

650-692-1003