Public Works

Public Works is responsible for maintaining and improving the City’s streets, parks, water and stormwater systems, traffic signals, trees, fleet and public buildings. Our mission is to ensure the health and safety of the community in an efficient, sustainable and cost-effective manner. We consist of four divisions: 

Engineering Division - 

  • Capital Improvement Program (CIP) - The CIP team is responsible for designing and building all the City’s public infrastructure improvements.
  • Land Development (LD) - The LD team reviews private development applications and manages all encroachment permits in the City’s public right-of-way.

Transportation - This team plans the City’s transportation projects and programs and manages the traffic signal and streetlight infrastructure.

Maintenance - The City’s streets, parks, fleet, facilities, water and tree teams maintain and operate the City’s infrastructure.   

Business Services - Customer service, budgeting and water billing are managed by this team. 

Capital improvement projects

View capital improvement projects and other projects

Engineering Division

Access Engineering Division Guidelines and Information.

Frequently Asked Questions

See answers to commonly asked questions involving Public Works.

Maintenance Division

Find out about the city's maintenance efforts and services offered.

Newsracks

Newspaper Racks are a vital part of the streetscape of Menlo Park and provide an intrinsic value to its visitors and residents.

Requests for bids, proposals or qualifications

View contracting opportunities and see project bids and information.

Transportation Division

View information on current transportation projects, guidelines and policies.

Utilities

View the utility providers serving Menlo Park

Contact us

Working hours:
Monday-Thursday: 7:30 a.m. – 5:30 p.m.
Every other Friday: 8 a.m. – 5 p.m.

For urgent requests call us: 650-330-6780

  • Localized flooding
  • Downed trees blocking roads or sidewalks
  • Traffic signal outages  

Report non-emergency issues through ACT

ACT is the City’s online issue platform. Some examples of issues to report via ACT include:

  • Park maintenance
  • Damaged street signs
  • Streetlight outages
  • Sidewalks/tripping hazards
  • Missed street sweeping

After hours and weekends, call the police non-emergency line: 650-330-6300

Email anytime for non-emergency requests: Public Works

Make an appointment

Make an appointment for questions regarding:

  • Encroachment permits
  • Engineering
  • Flood plain
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