Stormwater system

The City owns and maintains more than 46 miles of storm drainage facilities, mostly storm drain pipes, for flood control. The stormwater system collects, conveys, and discharges stormwater runoff from major drainage areas to San Francisquito Creek, Atherton Channel, and San Francisco Bay.

Stormwater is not treated and directly impacts water, fish, and wildlife. It is important to keep debris away from storm drain inlets. The three main types of stormwater pollution are:

  1. Litter (e.g. cans, paper, plastic bags, cigarette butts)
  2. Chemicals (e.g. detergents, paint, automotive fluids, fertilizers)
  3. Organic waste (e.g. leaves, lawn and garden clippings, and animal excrement)

Follow these tips to help reduce stormwater pollution and dispose of items properly:

  • Keep storm drain inlets clear of debris
  • Clean up automotive leaks and keep our vehicle in good working order
  • Dispose of litter properly
  • Dispose of hazardous waste properly
  • Wash cars at the car wash
  • Pick up after your pet
  • Use less toxic cleaners and pesticides
  • Find a paint drop-off site
  • Find a motor oil and filter recycling location
  • Find a cooking oil recycling location
  • Visit www.flowstobay.org/toxic for more information about household hazardous waste

How-Trash-Gets-Into-Creeks.jpg

Request a map

To request a stormwater map, please complete the Utility Data Request form and submit it to the Engineering division. Please allow 3–5 business days for response.

 

 

Report on illicit discharges to the stormwater system

Fill out the illicit discharge form if you observe prohibited materials entering the City storm drain system.

Contact us

Email: publicworks@menlopark.gov
Call: 650-330-6740

Working hours:
Monday-Thursday: 7:30 a.m. – 5:30 p.m.
Every other Friday: 8 a.m. – 5 p.m.

City Hall counter hours: 
Monday - Thursday: 1 p.m.-5:30 p.m.
Every other Friday: 1 p.m.-5 p.m.

For urgent requests call us: 650-330-6780

  • Localized flooding
  • Downed trees blocking roads or sidewalks
  • Traffic signal outages  

Report non-emergency issues through ACT

ACT is the City’s online issue platform. Some examples of issues to report via ACT include:

  • Park maintenance
  • Damaged street signs
  • Streetlight outages
  • Sidewalks/tripping hazards
  • Missed street sweeping

After hours and weekends, call the police non-emergency line: 650-330-6300

Email anytime for non-emergency requests: Public Works

Make an appointment

Make an appointment for questions regarding: