Police reinstate alarm response program July 1: register alarms
Published on June 08, 2026
The Menlo Park Police Department (MPPD) is reinstating its Alarm Response Program, effective July 1, to improve emergency response efficiency, reduce false alarm calls, and ensure accurate contact information during real emergencies. As part of this reinstatement, all residential and commercial alarm systems must be registered annually, beginning July 1 and renewing each fiscal year.
The program is being reinstated to ensure MPPD can best serve the Menlo Park community. To streamline the process and improve customer service, the City has contracted with a third‑party vendor, Turbo Data, to manage alarm registrations and payments electronically. This modernized system will support faster processing, easier renewals and more reliable information for emergency responders.
Under the City of Menlo Park Municipal Code Section 5.72 – Burglar Alarms, all burglar alarm systems that are overseen by a monitoring company must be registered to ensure the Police Department is notified of such installations.
In addition, updated false alarm response fees will take effect on Aug. 1, to align with the City’s recently updated Master Fee Schedule. These updates support cost recovery for emergency responses and encourage proper system maintenance to reduce excess emergency calls for service. A full list of updated fees is published on the City’s website.
Key dates
- July 1 — Alarm registration required for all residential and commercial alarm systems
- Aug. 1 — Updated false alarm response fees take effect
- Annual Renewal — Registration required each fiscal year thereafter
The City appreciates the community’s partnership to reduce false alarms and support a safer, more efficient emergency response system.
Learn more about the Alarm Response Program at menlopark.gov/alarms.