Transportation Division

Caltrain and E-Bike The Transportation Division promotes the safe movement of people and goods throughout Menlo Park by maintaining and enhancing a functional and efficient transportation network.

The Transportation Division promotes the use of public transit, ride sharing, bicycles, and walking and manages the City's 40 traffic signals, 2200 streetlights and overall roadway network.

The Division also coordinates the Menlo Park free shuttles, traffic safety education, and neighborhood traffic calming programs. The Division supports the Complete Streets Commission.

Contact us

Working hours:
Monday-Thursday: 7:30 a.m. – 5:30 p.m.
Every other Friday: 8 a.m. – 5 p.m.

City Hall counter hours: 
Monday - Thursday: 1 p.m.-5:30 p.m.
Every other Friday: 1 p.m.-5 p.m.

For urgent requests call us: 650-330-6780

  • Localized flooding
  • Downed trees blocking roads or sidewalks
  • Traffic signal outages  

Report non-emergency issues through ACT

ACT is the City’s online issue platform. Some examples of issues to report via ACT include:

  • Park maintenance
  • Damaged street signs
  • Streetlight outages
  • Sidewalks/tripping hazards
  • Missed street sweeping

After hours and weekends, call the police non-emergency line: 650-330-6300

Email anytime for non-emergency requests: Public Works

Make an appointment

Make an appointment for questions regarding: