SMC Alert: Emergency notifications
The City of Menlo Park uses SMC Alert to send residents and
businesses information about urgent situations, including
natural disasters, evacuations, hazards, major road closures,
utility incidents and missing people.
Receive notifications by text, email or voice call.
Participation is voluntary and registration is free.
Your carrier's messaging or other charges may apply.
-
Add addresses that matter to you, such as your home,
workplace or child's school, to receive relevant alerts.
- Keep your contact information and saved addresses current.
Learn more about SMC Alert or manage your account
.
Genasys Protect: Evacuation information
Use Genasys Protect to find your evacuation zone and check
its current status, including evacuation warnings and orders.
The app can also notify you when zone status changes.
Know your zone before an emergency. Use Genasys Protect
alongside SMC Alert and follow instructions from emergency
officials.
Learn about Genasys Protect and access the app
.
MyShake: Earthquake early warning
MyShake delivers earthquake early warning alerts in
California. It may give you time to take protective action
before shaking reaches your location. Warning time varies,
and an alert may not arrive before you feel shaking.
Download MyShake on your Apple or Android device and follow
the setup instructions to enable earthquake notifications.
Download MyShake and learn how it works
.
Other emergency warning systems
Officials use multiple channels to share emergency
information. You may also receive warnings through:
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Wireless Emergency Alerts (WEA):
Emergency messages broadcast to compatible mobile phones
in an affected area.
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Emergency Alert System (EAS):
Emergency messages broadcast through television and radio.
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NOAA Weather Radio:
Weather warnings and other emergency information from the
National Oceanic and Atmospheric Administration.
Learn about San Mateo County's alert and warning systems
.
Routine City updates and social media
City news and preparedness
Get community news, program information, events and
preparedness tips through the
City's Weekly Digest
.
These routine updates serve a different purpose from urgent
emergency notifications.
Social media: Additional information
The City's official social media channels share community
news and may provide additional updates during an emergency.
Use these channels to supplement emergency alerts.
Find the City's official social media channels
.
You can also connect with the City on
Nextdoor
.
City staff can see replies to City posts and private messages
sent to the City, but cannot see private neighborhood
conversations.
Need computer access to sign up?
Public computers and free internet access are available at
both City libraries:
Check library hours and locations before visiting
.
To report an emergency, call 911.